We’ve all seen QR codes when we’ve been out and about, and their prevalence has increased during the corona pandemic. A QR code allows people to access information faster and can even be utilized to ask them to complete specific tasks.
At SMS Reviews, we realized that QR codes can help businesses across different industries to easily reach out to customers to get their feedback, without the need of having to register their contact information.
Many businesses have a high volume of walk-in or drive-in customers every day visiting their locations. They face an obstacle to initiate any direct engagement with their customers: they do not have access to simple contact information such as a phone number!
The QR Code replaces the need to get your customer’s phone number to send a customer satisfaction survey through an SMS.